Learn Spanish and Go
Do you want to learn Spanish and travel? Learn Spanish and travel the world with Jim and May from Spanish and Go.
Advance your listening comprehension through incredible travel stories, cultural conversations, Spanish tips, and interviews with Spanish speakers from around the world.
You’ll hear natural conversational Spanish perfect for the intermediate or advanced Spanish learner. With Spanish and Go, not only will you supercharge your Spanish, but you’ll gain the tools to travel abroad with confidence.
May is a Spanish teacher from Mexico, and Jim is a gringo with a passion for adventure. Together they’ll help you take your Spanish to the next level.
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La saga del sillón y la PROFECO parte II - The Saga of the Couch and PROFECO, Part II
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In this episode, we conclude our real-life battle with Sam’s Club after buying a couch that arrived incomplete and went unresolved for months. We share how filing a complaint through PROFECO and ConciliaNet led not only to a full refund, but also to the legally required 20% compensation—despite resistance and delays from the company. If you live in, travel to, or shop in Mexico, this episode shows you that you do have rights as a consumer and that PROFECO is a powerful tool when a business refuses to respond.
Key Takeaways:
- PROFECO can successfully force companies in Mexico to respect consumer rights.
- You don’t need to be a Mexican citizen or resident to file a PROFECO complaint.
- Persistence, documentation, and knowing the law can make a real difference in high-value purchases.
Relevant Links And Additional Resources:
- 289 – La Saga del Sillón y la PROFECO Parte I | The Saga of the Couch and PROFECO, Part I
- 222 – Protégete de las Estafas con la PROFECO | Protect Yourself from Scams with PROFECO
- How to Defend Your Consumer Rights in Mexico With PROFECO [Blog Post]
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